Our star rankings are calculated primarily based on an in-house algorithm that we created with the intention of bringing our readers goal, clear critiques.
At TechRepublic, we worth full transparency with regards to our analysis strategies, hands-on testing expertise and payroll ranking methodology. To that finish, we created an in-house algorithm to calculate star rankings for every payroll software program product we evaluation.
Whereas our algorithm is topic to vary — and whereas manufacturers’ star rankings might change as their plans and merchandise adapt to prospects’ altering wants — we presently calculate our payroll software program rankings primarily based on the 5 key areas beneath. Every space is weighted to mirror the class’s significance to our viewers of tech stakeholders.
Our payroll evaluation methodology breaks down as follows.
Leap to:
Pricing
Pricing accounts for 25% of our complete rating. This class’s rating components embody however aren’t restricted to the next:
- Free trial data.
- Fee choices (e.g., annual vs. month-to-month plans).
- Pricing transparency.
- Highest and lowest tier pricing.
- Further charges.
Options
Payroll options account for 35% of our complete rating. This class’s rating components embody however aren’t restricted to the next:
- Limitless payroll runs.
- Self-service payroll options.
- Full-service payroll options.
- New-hire reporting.
- Third-party integrations, particularly accounting software program integrations.
- Time monitoring.
- Reporting.
- Onboarding and hiring options.
- Wage garnishment.
- Advantages administration.
Ease of use
Ease of use accounts for 15% of our complete rating. This class’s rating components embody however aren’t restricted to the next:
- Cellular payroll apps for workers.
- Cellular payroll apps for employers.
- General person expertise.
- Website design.
- Ease of setup.
- Workflow automations.
- Normal accessibility.
Customer support
Customer support accounts for 15% of our complete rating. This class’s rating components embody however aren’t restricted to the next:
- Modes of buyer assist, together with reside chat, electronic mail, telephone assist and on-line assist desks.
- Hours of availability.
- Buyer assist staff responsiveness.
- Additional charges for buyer care.
- White-glove setup.
Professional evaluation
Our knowledgeable’s evaluation accounts for 15% of our complete rating. This class’s rating components embody however aren’t restricted to the next:
- Availability of researchable data.
- Standout options.
- Distinctive professionals.
- Essential downsides.
- Our specialists’ hands-on testing expertise.
- Data gleaned from demo calls.
Our payroll analysis analysis strategies
To successfully rating every model we evaluation, we prioritize our personal in-house, hands-on testing expertise. We additionally contemplate obtainable demos, product house, data from gross sales representatives and verified buyer critiques on websites that embody however aren’t restricted to the next:
- The Higher Enterprise Bureau.
- Shopper Affairs.
- Gartner Peer Insights.
- Trustpilot.
- Google Play.
- The App Retailer.
Learn subsequent: A Full Information to Payroll Software program (TechRepublic)
Featured payroll options